In a shop, a hesitating customer asks a question and walks out with the right product. Online, they close the tab. Advise does the sales rep's job: it answers their questions clearly, suggests the products that fit their needs and puts the right one in the cart, without them leaving the page. Always available, no waiting.
The assistant reaches out to the hesitating visitor instead of waiting to be asked: after a delay you set, when they compare several product pages, or when their cursor heads for the close button. And it answers in their language.
Variants, prices, FAQ, return policy, size guide: Advise answers from your catalog and your documents. Whatever it states can be found on a product page, and the answers you wrote come out word for word.
Two similar products, what sets them apart and their price, then the choice in one click. If the product they're after doesn't exist, Advise suggests the alternative that does.
The add-to-cart button sits inside the conversation: the visitor never leaves the page. The web pixel then ties the order back to the conversation that produced it - not an estimate rebuilt after the fact.
Every question asked is recorded and grouped by product. You see what keeps coming back, and above all what the assistant couldn't answer: a missing size, a compatibility never stated, a doubt about care. Concrete leads to keep improving your product pages. And the answer you write, the assistant reuses from the very next question.
Advise does not improvise. The question is matched against your indexed catalog, your documents and the questions you wrote yourself. The answer is built on what comes back, and the product it names goes to the cart straight from the conversation thread.
Titles, descriptions, variants and prices are indexed on sync, then queried on every question. The answer cites products that actually exist.
You write the questions and answers that matter for a product. They come out exactly as written: no model call, so no room for approximation on what you locked down.
Your documents go into the same index as the catalog. A question about delivery or an exchange no longer falls into the void.
The recommended product goes to the cart from the thread. The web pixel then ties the order back to the conversation that produced it.
| Planper store | Priceper month | Conversationsper month | Productsindexed | Documentsknowledge base |
|---|---|---|---|---|
| Best value Growthproactive mode, analytics, multi-language |
49€ | 1,000 | 1,000 | 30 |
| Pro+ A/B testing, priority support | 99€ | 2,500 | unlimited | 50 |
| Scaleeverything in Pro, at volume | 199€ | 10,000 | unlimited | 200 |
| Above 10,000 | renaud@bnzed.fr | |||
The conversation, not the message. The counter goes up on the first message of a session: a visitor who asks ten questions costs one unit, exactly like one who asks a single question.
Proactive mode, analytics and multi-language, plus AI-generated questions, blog indexing and spreadsheet import.
A/B prompt testing - two tones, two personalities, and a measure of which one converts better. Plus priority support.
Scale, at €199. Ten thousand conversations, unlimited products, 200 documents, and everything Pro carries. Above that, write to renaud@bnzed.fr with your volume and the size of your catalog.
We plug Advise into your catalog, tune the tone and the advice rules to your brand, and your visitors stop having to choose on their own.