AI Engines · Advise

Your sales rep,
embedd(ed)

In a shop, a hesitating customer asks a question and walks out with the right product. Online, they close the tab. Advise does the sales rep's job: it answers their questions clearly, suggests the products that fit their needs and puts the right one in the cart, without them leaving the page. Always available, no waiting.

What it changes

From doubt to cart
01 · They hesitate

Advise opens the conversation

The assistant reaches out to the hesitating visitor instead of waiting to be asked: after a delay you set, when they compare several product pages, or when their cursor heads for the close button. And it answers in their language.

Proactive mode
02 · They ask

The answer comes from your product pages

Variants, prices, FAQ, return policy, size guide: Advise answers from your catalog and your documents. Whatever it states can be found on a product page, and the answers you wrote come out word for word.

Catalog · knowledge base
03 · They compare

Advise settles between two items

Two similar products, what sets them apart and their price, then the choice in one click. If the product they're after doesn't exist, Advise suggests the alternative that does.

Product advice
04 · They buy

The product goes to the cart, you see the sale

The add-to-cart button sits inside the conversation: the visitor never leaves the page. The web pixel then ties the order back to the conversation that produced it - not an estimate rebuilt after the fact.

Add to cart · attribution
Insights

What your customers teach you

Every question asked is recorded and grouped by product. You see what keeps coming back, and above all what the assistant couldn't answer: a missing size, a compatibility never stated, a doubt about care. Concrete leads to keep improving your product pages. And the answer you write, the assistant reuses from the very next question.

Insights · included in every tier

What your visitor sees

Invitation · conversation · comparison
On The Smilist's Kit Essential Gum page, a bubble asking whether the visitor needs help choosing appears next to the add-to-cart button.
The invitation. The visitor hesitates on a product page: Advise offers to help, without waiting to be asked. One click opens the conversation.
Advise on The Smilist store: the visitor says they have sensitive gums, the assistant recommends two treatments with their price, an add-to-cart button and follow-up questions.
The conversation. Inside your theme, on the page the visitor is already on, with the products it mentions spelled out. Here on The Smilist.
Advise compares the Kit Essential Gum and the Gum Serum: what sets them apart, their price, and a button to pick either one.
The comparison. Two products, the difference that matters, and the add-to-cart button on the one that fits.
Machine room

The question comes from the visitor, the answer comes from the catalog

Advise does not improvise. The question is matched against your indexed catalog, your documents and the questions you wrote yourself. The answer is built on what comes back, and the product it names goes to the cart straight from the conversation thread.

Indexed catalog Live
Smart search

Titles, descriptions, variants and prices are indexed on sync, then queried on every question. The answer cites products that actually exist.

Predefined questions Live
Your answers, word for word

You write the questions and answers that matter for a product. They come out exactly as written: no model call, so no room for approximation on what you locked down.

Knowledge base Live
FAQ · returns · sizing

Your documents go into the same index as the catalog. A question about delivery or an exchange no longer falls into the void.

Add to cart Live
Without leaving the conversation

The recommended product goes to the cart from the thread. The web pixel then ties the order back to the conversation that produced it.

Visitor question Indexed catalog Documents · FAQ Advise sourced answer Product advice Comparison Add to cart

Pricing

excl. VAT · per store · no commitment
Planper store Priceper month Conversationsper month Productsindexed Documentsknowledge base
Best value
Growthproactive mode, analytics, multi-language
49€ 1,000 1,000 30
Pro+ A/B testing, priority support 99€ 2,500 unlimited 50
Scaleeverything in Pro, at volume 199€ 10,000 unlimited 200
Above 10,000 renaud@bnzed.fr
Billing unit

The conversation, not the message. The counter goes up on the first message of a session: a visitor who asks ten questions costs one unit, exactly like one who asks a single question.

Included everywhere

Proactive mode, analytics and multi-language, plus AI-generated questions, blog indexing and spreadsheet import.

Pro only

A/B prompt testing - two tones, two personalities, and a measure of which one converts better. Plus priority support.

More volume

Scale, at €199. Ten thousand conversations, unlimited products, 200 documents, and everything Pro carries. Above that, write to renaud@bnzed.fr with your volume and the size of your catalog.

The sales rep your store is missing

We plug Advise into your catalog, tune the tone and the advice rules to your brand, and your visitors stop having to choose on their own.

Designed, coded and maintained in France · See everything the lab does